Emergency Services & Support

At One Stop Management, we understand that emergencies can happen at any time. That’s why we offer 24/7 emergency response services to ensure the safety, comfort, and protection of our residents and properties.

Emergency Resident Hotline

718-513-1848

Dedicated emergency phone line for residents to report critical issues outside of business hours

Trained on-call staff ready to assist with emergency triage and solution coordination

Emergency Maintenance

Round-the-clock availability for urgent issues like floods, power outages, broken locks, and plumbing failures

Rapid dispatch of certified technicians to resolve issues promptly

Clear communication and timely status updates

Disaster Preparedness

Emergency planning protocols in place for natural disasters, fires, and weather-related incidents

Regular safety drills and communication plans in multi-unit buildings

Peace of Mind around the Clock

Whether it’s a burst pipe at 2 a.m. or a power outage during a storm, One Stop Management is committed to being there when it matters most. Our emergency response capabilities are a core part of the trust we build with both residents and property owners.

For non-emergency inquiries, please contact our main office during business hours or use our resident portal.

Business Continuity for Owners

Proactive response plans to protect property assets and minimize downtime

Insurance claim coordination and documentation support during covered events

For non-emergency inquiries, please contact our main office during business hours or use our resident portal.